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Privacy Policy

Last updated: 9 July 2026

1. Who we are

This Privacy Policy applies to Stonebridge Nutrition Ltd ("we", "us", "our"), a company registered in England and Wales. Registered address: 14 Thornton Lane, London EC1A 1BB, UK. Company No. / VAT 14782365. We operate the website at cleargreenmuscle.world. You can contact our data team at info@cleargreenmuscle.world.

2. What personal data we collect

We may collect the following categories of personal data:

  • Contact and order data: name, telephone number, delivery address, email address when you place an order or contact us.
  • Communication data: messages you send us via the contact form or email.
  • Technical data: IP address, browser type, device type, pages visited, referral source, session duration - collected automatically via cookies and analytics tools.
  • Marketing data: your preferences regarding marketing communications, collected only with your explicit consent.

We do not collect special category data (health, biometric, genetic) through this website.

3. Legal bases for processing (UK GDPR Article 6)

  • Performance of a contract (Art. 6(1)(b)): processing order and delivery data to fulfil your purchase.
  • Legitimate interests (Art. 6(1)(f)): website security, fraud prevention, analytics to improve our service.
  • Consent (Art. 6(1)(a)): marketing emails and advertising cookies - only where you have given explicit consent via our cookie banner.
  • Legal obligation (Art. 6(1)(c)): retaining transaction records for tax and accounting purposes.

4. How we use your data

  • Processing and fulfilling orders for Ozalyn.
  • Responding to enquiries and support requests.
  • Sending order confirmation and delivery updates.
  • Improving our website and services through anonymised analytics.
  • Showing relevant advertising (only with your consent).
  • Complying with legal obligations.

5. Third-party services and data sharing

We use the following third-party services which may process your data:

  • Google Ads & Google Remarketing: With your consent, we use Google Ads to show relevant advertisements. Google may set cookies such as _gcl_au for conversion tracking and remarketing. Google's privacy policy: policies.google.com/privacy.
  • Google Analytics: With your consent, we use Google Analytics 4 to understand website usage patterns. Cookies used include _ga and _gid. Data is anonymised where possible. You can opt out via our cookie settings.
  • Google Consent Mode v2: We implement Google Consent Mode v2 so that advertising and analytics cookies are only activated after you grant consent. By default, all advertising and analytics storage is set to denied.
  • Delivery and fulfilment partners: Your name, address and telephone number are shared with our delivery partner solely for the purpose of delivering your order.
  • Payment processors: Payment is collected on delivery; we do not process card data through this website.

We do not sell your personal data to third parties.

6. International transfers

Some third-party services (such as Google) may transfer data outside the UK and the European Economic Area. Where this occurs, we ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the UK ICO or adequacy decisions.

7. Data retention

  • Order and transaction records: retained for 7 years for tax and accounting compliance (UK HMRC requirement).
  • Marketing consents: retained until you withdraw consent.
  • Analytics data: retained per Google's default retention settings (up to 14 months).
  • Contact form submissions: retained for up to 2 years or until your request is resolved.

8. Your rights under UK GDPR

You have the following rights in relation to your personal data:

  • Right of access - request a copy of the personal data we hold about you.
  • Right to rectification - ask us to correct inaccurate data.
  • Right to erasure - request deletion of your personal data (subject to legal obligations).
  • Right to restrict processing - ask us to limit how we use your data.
  • Right to data portability - receive your data in a structured, machine-readable format.
  • Right to object - object to processing based on legitimate interests or for direct marketing.
  • Right to withdraw consent - withdraw marketing or cookie consent at any time via our cookie settings panel.

To exercise any of these rights, contact us at info@cleargreenmuscle.world. We will respond within one calendar month.

9. Right to lodge a complaint with the ICO

If you are not satisfied with how we handle your personal data, you have the right to lodge a complaint with the UK supervisory authority:

Information Commissioner's Office (ICO)
Website: ico.org.uk
Helpline: 0303 123 1113

10. Cookies

We use cookies and similar tracking technologies. Please see our Cookie Policy for full details, including how to manage your preferences.

11. Security

This website is served over HTTPS. We implement reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure.

12. Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top will reflect any changes. Continued use of the website after any update constitutes acceptance of the revised policy.

13. Contact

Data Controller: Stonebridge Nutrition Ltd, 14 Thornton Lane, London EC1A 1BB, UK.
Email: info@cleargreenmuscle.world · Phone: +44 20 7946 0321